Privacy and Cookies Policy

Introduction

Welcome to Floresco.ai. We value your privacy and are committed to protecting your personal information. This Privacy and Cookies Policy outlines how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect personal data to provide you with the best possible experience when using our services. This data includes: Personal Information: Such as your name, email address, phone number, and company details when you sign up for our services, request a demo, or contact us. Usage Data: Information on how you interact with our website, including pages visited, time spent on the site, and other browsing behavior. This data is collected using cookies and similar tracking technologies. Technical Data: Your IP address, browser type, operating system, and other technical information collected automatically when you visit our site. Third-Party Data: We may also receive information about you from third-party services that we integrate with, such as social media platforms, or external data providers that enhance our services.

2. How We Use Your Information

The data we collect is used for the following purposes: Service Delivery: To provide, maintain, and improve our services, including customer support and personalized content. Communication: To send you updates, marketing communications, and other information that may be of interest to you. You can opt out of these communications at any time. Analytics: To analyze website usage and improve our website and services, ensuring they meet your needs. Security: To protect our website and services from fraud, unauthorized access, and other security issues. Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Cookies and Tracking Technologies

Cookies are small files stored on your device that help us understand how you use our website and improve your experience. We use the following types of cookies: Essential Cookies: These are necessary for the basic functionality of our website, such as maintaining your session or enabling secure login. Performance Cookies: These cookies collect information about how you use our website, such as pages visited and any errors encountered. This data helps us improve our website’s performance. Functional Cookies: These cookies allow our website to remember choices you make, such as language preferences, to provide a more personalized experience. Marketing Cookies: These cookies track your online activity to help us deliver more relevant advertising and measure the effectiveness of our marketing campaigns. You can control or delete cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with: Service Providers: Third-party vendors who assist us in operating our website, providing our services, or conducting our business, as long as they agree to keep your data confidential. Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect our rights, property, or safety.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data where there is no longer a legitimate reason for us to retain it.

  • Objection: Object to the processing of your data for certain purposes, such as direct marketing.

  • Restriction: Request that we limit the processing of your data in certain circumstances.

  • Portability: Request the transfer of your data to another service provider in a structured, commonly used format.

    To exercise any of these rights, please contact us at support@floresco.ai.

7. Changes to This Policy

We may update this Privacy and Cookies Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Please review this policy periodically to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns about this Privacy and Cookies Policy or our data practices, please contact us at:

support@floresco.ai.

Thank you for trusting Floresco.ai with your personal information. We are committed to protecting your privacy and ensuring your experience with us is safe and secure.